FAQ's

Q. Why choose care at home?

 

Care at home is also referred to as homecare or domiciliary care. It is a term for support provided in the home by Care Workers who assist someone with their daily life. Supporting people to remain at home helps them maintain personal independence, as well as contact with friends, family and the local community. Care at home can be flexible, for instance initially you may only require an hour a week, perhaps later you will increase that to several hours a day, or night duties. You may choose to use the service just for a short while, from time to time or for the long term.

 

Q. How do I arrange home care for myself or a family member?

 

At Delta Healthcare we will be happy to talk through your requirements with you over the phone and then arrange a free no-obligation assessment which will normally be carried out in your home. 

 

We suggest that at this time you involve any family members you wish, who may have some questions of their own. You can also book a FREE ASSESSMENT online and choose a time that suits you.

 

Having discussed your needs and requirements we will then put together a package that suits your individual requirements, budget and agree a start date.

 

Q. Are your home care staff trained?

 

All our staff are trained to the national minimum standards required by the local regulatory bodies. Over and above these, staff are encouraged to undertake personal development and attend additional training courses. Specialist training courses are also provided to staff to ensure that they are fully trained to undertake more complex care needs.

 

Q. Are your home care staff insured?

 

Yes, all our staff are fully insured for both personal and public liability.

 

Q. Are you registered to provide home care services?

 

We are All our registered and are inspected by the relevant regulatory bodies of the Care Quality Commission (CQC),

 

Q. Will I get the same carer on each visit?

 

We will always try and provide you with care workers that are familiar to you. At times we may send a replace care worker in order to meet our obligation to you. We will try and keep that to minimum. 

 

Q. What sort of services do you provide?

 

For details of the services we provided please see About Us section.

 

Typical home care services will include:-

• Personal and social care
• Housework and meal preparation
• Bathing service
• Night sitter/sleep-ins
• Rehabilitation and home from hospital
• Care at home (palliative care)
• Alzheimer and dementia support
• Holiday packages
• Domestic services, such as laundry or shopping
• Companionship
• Prompting medication

 

Q. How do I pay for It?

 

There are various ways of paying for homecare, but understanding the various options of care provision can seem very daunting at first.

 

Many people who need to arrange care at home for themselves or for a loved one worry considerably about the financial impact of funding elderly care. The two main ways are funding  homecare by means private funding or local authority funding. The local authority will complete a financial assessment in order to decide the level of contribution towards your care you may be required to pay. 

 

Private Funding

Private funding for care can be through savings, pensions or loans. These are the most usual ways to fund care, whether it is residential or in-home care. Care fees can be paid with a care recipient’s pensions and savings.

 

If additional funds are needed, some people take out a loan from a bank or building society. This can be helpful for financing private care.

 

Q. Is home care right for you and your family? 

 

If you are considering care for yourself, do you: wish to remain living happily at home continuing to make happy memories in familiar surroundings, live largely unsupported but need some extra support around some key activities of daily living, or need help with doing certain things in the home to live safely and independently? 

Then home care might be right for you! 

If you are thinking about care for your family member, are you: struggling to provide support yourself due to time, work, a lack of proximity to your loved one, or other pressures, looking for the time spent with you to be sociable and fun, enjoying the close bonds that come with family and friendships, concerned about the long term costs associated with residential care? Then home care might be the right option for your family.

 

Q. What is Non-medical Care? 

 

Delta Healthcare  provides non-medical care which means anything that doesn’t involve nursing intervention, such as administering injections, changing wound dressings, and taking vital sign measurements.

 

Q. What is dementia? 

 

Dementia is a progressive illness and is caused when the brain is damaged by diseases such as Alzheimer’s disease or strokes. There are different types of dementia but in the main, dementia is caused by a disorder of the brain caused by disease or injury and is marked by memory problems, personality changes and impaired reasoning. Diagnosis usually takes time but the earlier this happens the more chance there is of receiving help and support.